Trading Terms and Conditions
Customers without approved credit facility will be required to
settle their account before or on delivery promptly. Direct bank deposit, electronic transfer or T/T are acceptable
(subject to confirmation and bank clearance), and can be made to the
Westpac Banking Corporation
facility is available. The card holder presence is required.
Alfa Computers accepts Bankcard, Visa, and MasterCard. However,
credit card payment attracts 2% processing fee.
Alfa Computers retains the ownership of the goods until the
full invoice price of the goods and any applicable interest are fully
Bank Charges for unpaid cheques/deposit will be the liability of
the customer. A new invoice
will be made to include bank charges and adjustment value of the goods.
Prices are subject to change without notice.
Prices listed are subject to stock availability.
Prices listed do not include Freight charges (see
All freight charges are to be paid by the customer, however,
customers are free to make their own freight arrangement.
All freight charges do not include any insurance charges,
purchasers are responsible for arranging their own insurance.
Risk of the goods will pass to the customer when the goods leave the
premises and will, unless otherwise agreed in writing, be the
responsibility of and at the risk of the purchaser.
Alfa Computers Pty. Ltd. can not be held responsible for any
missing goods or damages incurred during transit.
All products are provided with 12 months warranty, unless otherwise
Warranties are provided on back
to base basis. Should on
site maintenance contract be necessary/desirable, please contact us.
Goods returned for warranty must have a Return Authorisation Number
(RAN) clearly marked on the packaging box.
RAN can be requested by fax,
together with a full description of the goods (brand, model, serial no.,
purchase date, invoice no., and the nature of fault).
Failure to do so, may result in delays in processing your goods.
Alfa Computers Pty. Ltd. reserves the right to charge a minimum NFF
(No Fault Found) fee of $50.00 for any warranty goods returned with no
Alfa Computers Pty. Ltd. reserves the right to refuse warranty work
until all overdue amounts are paid.
Goods returned for warranty must be well packaged (such as using
the original packaging materials) to prevent further damage during
transit. Failure to do so may
void the warranty on such items and a minimum packaging fee of $50 is
Freight charges for all warranty returns are the responsibility of
otherwise specified, goods purchased are returnable in their
complete and unopened condition for credit within 7 days of invoice date,
otherwise a 10% re-stocking fee will be charged to the customer.
credit/refund can be made for any goods over 14 days of our invoice date.
Alfa Computers Pty Ltd, its shareholders, management and staff are
indemnified against damages, injuries, loss of profit, loss of data or any
other costs arising from the use or misuse of any products purchased from
Alfa Computers Pty Ltd.